Hello, My name is John Randall.
I am an I.T. support professional servicing the West Sonoma County area. I provide top notch, affordable and kindly tech support service to my friends, family and community.
I grew up taking apart Legos, then telephones, then computers, then the T.V., then I got grounded. Eventually, I got into fixing and not just breaking technology and have been put to good use by those who know me ever since.
I work with Microsoft, Apple and Google products but can also help with just about any other I.T. issue you may be having. My goal is to find the best technological solutions to your human problems and help you integrate your tech into your life as seamlessly as possible.
My belief is that technology should be invisible; It should work without you thinking. My goal is to make these tools an extension of your hands and mind, helping you be stronger, faster and better at what you do.
With worldwide information at your beck and call, instant communication at your command, 3d printers building industries, cryptocurrencies reforming economies and virtual reality at our doorstep, it is certainly an exciting but overwhelming time to be alive. As a Nerd I proudly and dutifully serve my community so that we may all wield this modern magic to make a better world. Beam me up!
Hello, My name is Mathew Lustig.
I work at Nerds as an I.T. service technician. I am the resident Apple specialist, but also work with Windows PCs, Android phones, general electronics and many other devices.
Much Like John, I also grew up tinkering with computers and electronics. After high school I took a job as a technician at Best Buy. While I liked having regular work fixing computers, I didn't like the focus on retail sales over customer service. I wanted the freedom to assist my clients in the way I felt would best accommodate them, not to pressure them into buying the products and services which provide the best profit margins for Best Buy.
I met John in high school. Sharing interests in computers, gaming and many things tech – we soon become good friends. When he came up with the idea to start Nerds, he suggested that we consolidate our knowledge and efforts to provide a better option for people who have tried the Geek Squads and the Apple Cares and left dissatisfied with the service they'd received.
If I'm privileged with the opportunity to assist you, I hope to provide honest, personal and reasonable solutions for your technological needs. If that sounds like the quality of service you're looking for, then I'm confident you've arrived at the right place to get it.
Hope to hear from you soon.